Tia Niles
Reno,NV
Summary
Accomplished Sales Representative with solid sales history and in-depth emergency vehicle unfitting experience. Diligent and professional with expertise in conducting market analysis and recognizing trends within territories. Highly experienced,gifted at working with all types of personalities.
Performance history of developing strong collaborative relationships and delivering impressive results.
Inside Sales Representative proficient in cold calling and digital lead generation. Works to build customer base and acquire new accounts. Resilient professional with strong communication skills and resourceful approach to problems.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Lehr
RENO, NV
02.2016 - Current
- Answered customers' questions regarding products, prices and availability.
- Managed friendly and professional customer interactions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Determined needs, delivered solutions and overcame objections through consultative selling skills.
- Created and updated customer accounts with relevant information.
- Managed and recorded leads from outbound telephone marketing.
Parts Sales Associate
NAPA Auto Parts - Genuine Parts
Sacramento, United States
01.2011 - 02.2016
- Assisted customers in finding appropriate parts promptly.
- Ordered parts from various distributors to fulfill demands.
- Stocked and managed stock of parts.
- Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
- Reached out to vendors outside usual network to find parts not available from traditional sources.
- Greeted customers via telephone and in person to answer questions, resolve concerns and complete sales.
- Organized parts storage and stocked inventory according to established guidelines.
- Maintained clean and neat parts counter and sales floor.
Education
No Degree - Medical Assisting
WESTERN CAREER COLLEGE
Sacramento, CASkills
- Account Acquisition
- Daily Workflows
- Revenue Growth
- New Business Development
- Cold Calling
- Customer Service and Assistance
- Time Management
- Attention to Detail
- Microsoft Office
- Cross-Selling and Upselling
- Reminder Calls
- Special Requests
Timeline
Inside Sales Representative
Lehr
02.2016 - Current
Parts Sales Associate
NAPA Auto Parts - Genuine Parts
01.2011 - 02.2016
No Degree - Medical Assisting
WESTERN CAREER COLLEGE
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