Tia Wilson
Urbana
Summary
Dedicated cashier with proven skills in cash management and customer service. Recognized for reliability and attention to detail in fast-paced environments.
Overview
26
26
years of professional experience
Work History
Cashier
Lils Drive Thru
Urbana
03.2024 - Current
- Processed customer transactions efficiently and accurately at busy drive-thru location.
- Balanced cash register at shift start and end, ensuring accurate financial reporting.
- Provided excellent customer service, addressing inquiries and resolving issues promptly.
- Kept work area clean and organized during high-volume hours, enhancing customer experience.
- Communicated effectively with team members to ensure smooth operations during peak times.
- Operated point-of-sale systems for accurate payment processing and receipt issuance.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Assistant Manager
Dollar General Store
West Jefferson
02.2021 - 11.2021
- Supported daily store operations and employee scheduling to optimize workflow.
- Trained new staff on customer service standards and product knowledge.
- Managed inventory and restocked merchandise to ensure product availability.
- Supervised cash handling procedures during shifts, ensuring accuracy and compliance.
- Resolved customer issues and maintained positive shopping experiences.
- Monitored store cleanliness and organization to meet company standards.
- Supervised daily operations including scheduling shifts, assigning duties.
- Maintained up-to-date knowledge of company products and services.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Storage Manager
Uhaul Moving And Storage
Columbus
09.2018 - 01.2021
- Managed daily operations of storage facility, ensuring timely service delivery and customer satisfaction.
- Supervised staff, fostering organization and cleanliness in storage areas to support operational efficiency.
- Resolved customer inquiries and complaints, improving overall satisfaction and loyalty.
- Conducted regular inspections of storage units for maintenance needs.
- Performed cycle counting activities on a weekly basis to maintain accurate inventory numbers at all times.
Credentialing Specialist
Sedgwick CMS
Dublin
03.2000 - 08.2015
- Processed credentialing applications for healthcare providers and facilities, ensuring compliance with industry standards.
- Reviewed and processed credentialing applications for accuracy and completeness, facilitating adherence to accreditation standards.
- Verified licenses, certifications, and training of practitioners to uphold credentialing integrity.
- Performed primary source verifications such as criminal histories, licenses and board certifications.
- Maintained up-to-date records in credentialing databases and systems.
- Ensured timely completion of credentialing processes by providing guidance to providers on required documentation.
- Communicated with applicants regarding credentialing status and requirements clearly.
Education
High School Diploma -
West Jefferson High School
West Jefferson Ohio 06-1992
Skills
- Point-of-sale operation
- Cash management
- Money handling
- Payment collection
- Currency counting
- Cash register systems
- Inventory restocking
- Customer service
- Customer service excellence
- Attention to detail
- Time management
- Organizational skills
- Data entry
- Training staff
- Clear communication
- Reliability and punctuality
- Retail merchandising
- Professional courtesy
Timeline
Cashier
Lils Drive Thru
03.2024 - Current
Assistant Manager
Dollar General Store
02.2021 - 11.2021
Storage Manager
Uhaul Moving And Storage
09.2018 - 01.2021
Credentialing Specialist
Sedgwick CMS
03.2000 - 08.2015
High School Diploma -
West Jefferson High School