Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Tiahnni Flowers

San Jacinto,CA

Summary

Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.

Overview

4
4
years of professional experience

Work History

Crew Member

Wendy's
01.2021 - 04.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Sales Associate

Crocs
04.2021 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Sales Associate

CVScaremark
10.2021 - 10.2021
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Eye Care Advisor

LensCrafters
11.2023 - 10.2024
  • Implemented a patient follow-up system that improved the retention rate among existing clients.
  • Educated patients on proper contact lens care, reducing the occurrence of infections and complications.
  • Explained required paperwork, tests, products and services to foster positive customer experience.
  • Conducted comprehensive visual assessments to identify potential vision issues and recommend appropriate solutions.

Amazon Air Associate

Amazon
04.2023 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.

Education

Associate of Arts - Liberal Arts And Sciences

Mt. San Jacinto College
San Jacinto, CA
05-2025

Skills

  • Customer service
  • Computer skills
  • Workplace safety
  • Cash handling
  • Complex Problem-solving
  • Courteous and professional
  • Oral communication
  • Work Planning and Prioritization
  • MS office
  • Customer relationship management (CRM)
  • Classroom support

Languages

English
Native or Bilingual

Timeline

Eye Care Advisor

LensCrafters
11.2023 - 10.2024

Amazon Air Associate

Amazon
04.2023 - Current

Sales Associate

CVScaremark
10.2021 - 10.2021

Sales Associate

Crocs
04.2021 - 07.2021

Crew Member

Wendy's
01.2021 - 04.2021

Associate of Arts - Liberal Arts And Sciences

Mt. San Jacinto College

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