Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Tiara Dockery

Tyrone,GA

Summary

Passionate General Merchandise Expert offering 5 years of success and experience in accuracy and helping to improve the company's metric system. Friendly professional with a background overseeing guest issues with amazing tact and concern. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Guest Services Associate

Target Corporation
07.2023 - Current
  • Implemented innovative strategies to improve overall guest experience by soliciting feedback from customers regularly.
  • Handled phone calls professionally, directing callers to appropriate departments or providing information as needed.
  • Resolved guest complaints with professionalism, resulting in improved customer relations and repeat business.
  • Managed cash flows, audited tills and receipts and upheld store policies to increase profits.
  • Utilized problem-solving skills when faced with unexpected situations; provided effective solutions that upheld the store's reputation.

General Merchandise Expert

Target Corporation
07.2019 - Current
  • Ensured accurate inventory levels by conducting routine stock checks and updating records accordingly.
  • Boosted sales by creating visually appealing merchandise displays and promotional arrangements.
  • Maximized sales opportunities by staying informed about current promotions and actively promoting them to customers during interactions.
  • Optimized product placement throughout the store based on analysis of sales data, leading to an increase in sales volume.
  • Updated pricing by changing labels and signage for short-term promotions and final clearances.

Part Time Spanish Tutor

Independent
08.2018 - Current
  • Used multimedia materials to engage students and encourage active learning.
  • Enhanced student comprehension by incorporating real-life examples and cultural insights into Spanish lessons.
  • Developed tutoring plans using information gleaned from homework assignments, teachers and parents.
  • Instructed students on Spanish grammar, pronunciation, spelling, vocabulary, composition and dialogue.
  • Taught pronunciation tactics, introduced essential words and conducted reading drills.
  • Implemented various assessment methods to accurately gauge student progress and adjust teaching approaches accordingly.

Food Preparation Worker

Chicken Salad Chick
01.2023 - 04.2023
  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Managed inventory levels effectively, minimizing food waste while maintaining adequate supplies of fresh ingredients.
  • Conducted regular equipment maintenance checks, keeping kitchen tools in optimal working condition.
  • Stocked and rotated food items according to expiration dates.

Food Preparation Worker

Panera Bread
10.2018 - 01.2019
  • Prepared ingredients according to precise specifications, resulting in consistent meal quality across all menu items.
  • Packaged and stored food products following proper handling and preservation methods.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Followed recipe guidelines meticulously, ensuring a consistent flavor profile for signature dishes.
  • Managed time to juggle multiple meal preparations simultaneously and complete job duties on time.

Education

Georgia State University
Atlanta, GA

Skills

  • Cash Management
  • Guest engagement and assistance
  • Stocking and Receiving
  • Store Opening and Closing
  • Lesson Planning
  • Test Preparation
  • Equipment Sanitation
  • Safe Food Handling

Additional Information

I am apart of the alumni for the leadership group P.E.A.R.L.S. The acronym represents a club that develops leadership skills in young girls by recognizing and celebrating cultural diversity. We did volunteer work such as food drives for low income families. We were recognized by leaders of our community with a certificate for the imprint we left of lending a hand. I was proud to be the designated speaker to give our acceptance speech.


Timeline

Guest Services Associate

Target Corporation
07.2023 - Current

Food Preparation Worker

Chicken Salad Chick
01.2023 - 04.2023

General Merchandise Expert

Target Corporation
07.2019 - Current

Food Preparation Worker

Panera Bread
10.2018 - 01.2019

Part Time Spanish Tutor

Independent
08.2018 - Current

Georgia State University

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Tiara Dockery