Tiara Luckette
Lebanon,NH
Summary
Manager with expertise in training and process improvement, dedicated to enhancing customer experience and team performance. Proven leadership skills in strategic planning and P&L management, fostering a collaborative environment that supports company values and drives sales growth.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
Work History
Store Manager
Salon Centric
Lebanon, New Hampshire
09.2025 - Current
- Oversaw daily store operations, including opening/closing procedures and inventory management.
- Developed sales strategies by analyzing trends and implementing innovative solutions, driving revenue growth.
- Recruited, trained, and developed high-performing team members to ensure success and knowledge retention.
- Monitored team performance, setting measurable goals to drive business results aligned with company vision.
- Provided ongoing constructive feedback while assessing team capabilities to foster motivation.
- Fostered teamwork and recognized outstanding performance, enhancing staff engagement.
- Ensured compliance with company standards through effective organization and cleanliness of store.
- Provided exceptional customer service by addressing client needs, contributing to high satisfaction levels.
Digital Coach
Walmart
West Lebanon, United States
12.2023 - 07.2025
- Executed training and development initiatives, hiring and mentoring associates while assigning responsibilities to enhance team capabilities.
- Motivated associates to achieve performance goals through targeted feedback and comprehensive talent evaluations.
- Fostered teamwork by encouraging collaboration and facilitating career path mapping for associates.
- Led process improvement efforts to enhance customer experience quality.
- Developed and communicated merchandise plans aligned with business objectives.
- Analyzed P&L statements to identify improvement opportunities.
- Ensured adherence to company policies and procedures for compliance.
- Championed company mission, values, and ethical standards in all operations.
GM Team Lead
Target
West Lebabon, United States
05.2021 - 11.2023
- Led a team focused on inbound and outbound operations, ensuring inventory accuracy and effective pricing.
- Hired, trained, and mentored associates, assigning duties to enhance overall team performance.
- Motivated associates to achieve goals through targeted feedback and assessments of strengths.
- Fostered teamwork and collaboration, mapping career paths for associates to support professional growth.
- Created and communicated effective merchandise plans to drive sales initiatives.
- Analyzed P&L statements to develop strategies for financial improvement.
- Ensured compliance with company policies and procedures, maintaining operational integrity.
- Supported company mission and values by promoting ethics and integrity throughout the team.
General Manager
KFC/Taco Bell
West Lebanon, United States
01.2020 - 03.2021
- Achieved financial objectives by establishing and monitoring controls.
- Managed day-to-day operations, ensuring cleanliness standards and optimal staffing levels.
- Led restaurant team to meet performance targets through empowerment and targeted coaching.
- Delivered exceptional customer service, ensuring high levels of satisfaction.
- Maintained and ordered inventory and supplies for efficient operations.
- Facilitated employee relations processes, including conducting investigations and managing grievance proceedings.
- Ensured compliance with health, safety, and security codes for all staff.
- Prepared world-famous chicken according to strict quality standards.
Skills
- Customer experience
- Sales performance metrics
- Merchandising strategy
- P&L management expertise
- Inventory management practices
- Compliance standards
- Employee relations management
- Team leadership and building
- Leadership development
- Strategic planning
- Onboarding processes
- Time management skills
- Cash handling
Personal Information
Age: 29
Education
Homeschooled
Enfield, NH 05.2009 - 05.2014
Timeline
Store Manager
Salon Centric
09.2025 - Current
Digital Coach
Walmart
12.2023 - 07.2025
GM Team Lead
Target
05.2021 - 11.2023
General Manager
KFC/Taco Bell
01.2020 - 03.2021
Homeschooled
05.2009 - 05.2014