Tiffany Clarke
Clayton,NC
Summary
I'm detail-oriented and easy to work with. I enjoy building strong relationships with clients, coworkers, and leadership. I’m a good communicator who handles challenges well, stays organized, and helps keep schedules and daily tasks running smoothly. I take pride in supporting the team and creating a positive, supportive work environment.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Trisha Perez
Lithia, Florida
03.2024 - 04.2025
- Organized and maintained filing systems for physical and electronic documents, ensuring record accuracy and confidentiality.
- Managed client database updates, including policy details and contact information.
- Assisted with preparation and submission of new life insurance applications, verifying accuracy and completeness.
- Provided customer service by responding to inquiries about insurance availability and policy changes.
- Verified completion of paperwork before department submission to ensure compliance.
- Maintained detailed records of customer interactions in Go High Level for effective tracking.
- Answered incoming calls and emails from policyholders and agents, providing prompt assistance.
- Performed data entry into multiple systems, adhering to established procedures for accuracy.
Preschool Assistant Teacher
The Nest Schools
Clayton, NC
07.2021 - 06.2022
- Maintain a safe and supportive environment for children
- Assisting teachers with carrying out lesson plans
- Supporting preschool teachers with preferred classroom management and discipline strategies
- Established positive relationships with families by communicating regularly about their child's progress or any other concerns they may have had.
- Assisted the lead teacher in maintaining accurate documentation of student attendance records as well as incident reports if necessary.
Owner
Tiffany's Sweets & Treats
Ypsilanti, Michigan
07.2018 - 05.2021
- Created and implemented spreadsheets for product usage and recipes.
- Provided extraordinary guest service; answer questions, offer information and helped with dessert preferences in a courteous manner.
- Created and sustained a great rapport with clients.
- Organized and prioritized work to meet deadlines.
- Provided catered services for special events.
- Ensured compliance with applicable laws and regulations related to business operations.
- Oversaw budgeting and financial management.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Office Assistant
Ann Arbor Public Schools, Education & Recreation
Ann Arbor, Michigan
04.2008 - 07.2012
- Delivered comprehensive administrative support, including document copying, scanning, and filing.
- Conducted research for special projects using online and offline resources.
- Maintained confidentiality of sensitive documents to protect organizational integrity.
- Managed phone communications, directing calls to appropriate personnel.
- Contacted customers regarding payment deadlines to ensure timely transactions.
- Facilitated email correspondence by sending and responding to inquiries efficiently.
School Age Child Care Supervisor
Ann Arbor Public Schools, Education & Recreation
Ann Arbor, Michigan
07.2009 - 05.2011
- Plan, develop, implement services and activities to ensure the meet state/school objectives and the needs and interests of students.
- Ensure the care of each child by following licensing guidelines and implementing all Ann Arbor standards.
- Actively working with the state to report any incidents or injuries.
- Creation and distribution of frequent newsletters.
- Order and shop for expenditures in accordance with the approved budget.
- Review, adjust, and process payroll in a timely manner.
- Conducted regular meetings with staff members to discuss progress, problems, and solutions related to child development programs.
School Age Child Care Assistant/Sub Supervisor
Ann Arbor Public Schools, Education & Recreation
Ann Arbor, Michigan
08.2007 - 08.2009
- Planned and implemented weekly, developmentally appropriate activities for children in kindergarten through fifth grade.
- Assisted with the overall supervision of the program to ensure each child's safety.
- Established and maintained ongoing communication with parents via parent newsletters, daily lesson plans, and snack menus.
- Provided safe, nurturing and stimulating environment for children.
Education
Associate - Applied Science
Washtenaw Community College
Ann Arbor, MI05.2017
Skills
- Document management
- Customer service
- Compliance oversight
- Database administration
- Administrative support
- Scheduling
Certification
Life Insurance License
Health Insurance License
References
References available upon request.
Timeline
Administrative Assistant
Trisha Perez
03.2024 - 04.2025
Preschool Assistant Teacher
The Nest Schools
07.2021 - 06.2022
Owner
Tiffany's Sweets & Treats
07.2018 - 05.2021
School Age Child Care Supervisor
Ann Arbor Public Schools, Education & Recreation
07.2009 - 05.2011
Office Assistant
Ann Arbor Public Schools, Education & Recreation
04.2008 - 07.2012
School Age Child Care Assistant/Sub Supervisor
Ann Arbor Public Schools, Education & Recreation
08.2007 - 08.2009
Associate - Applied Science
Washtenaw Community College