Tiffany Delgado
Phillys Sports Bar & Grill
ALBANY,NY
7
years of professional experience
Detail-oriented dispatcher with strong multitasking abilities and a proven track record in emergency response. Skilled in active listening and efficient decision-making.
Work History
Dispatcher
1 Year 1 Month- Coordinated communication between officers and support staff during critical incidents.
- Monitored incoming emergency calls and dispatched units efficiently.
- Maintained accurate records of all dispatch activities and incident reports.
- Assisted in training new personnel on dispatch protocols and systems.
- Utilized computer-aided dispatch (CAD) software for real-time tracking of units.
- Responded promptly to inquiries from law enforcement personnel and the public.
Bartender
2 Years 5 Months- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Performing multiple tasks at once while memorizing multiple customer requests.
- Assisted in training new bartenders on drink preparation techniques and customer service standards.
- Managed inventory levels, ordering supplies as needed to prevent shortages during peak hours.
- Established rapport with regular customers, fostering loyalty through personalized service and attention to detail.
Bartender
5 Years 6 Months- Developed signature drink specials that increased customer engagement and sales during events.
- Managed inventory levels, ordering supplies as needed to prevent shortages during peak hours.
- Resolved customer complaints swiftly, enhancing satisfaction and promoting positive word-of-mouth for the bar.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
High School Diploma
No Degree - Psychology
Skills
Data entry
Incident reporting
Customer service
Multitasking
Emergency response coordination
Task management
Active listening
Stress tolerance
Timeline
Dispatcher
Albany County Sheriff's Office
09.2025 - CurrentRead More
Bartender
Phillys Sports Bar & Grill
05.2024 - CurrentRead More
Bartender
Albany LLC Wings
10.2019 - 04.2025Read More
University At Albany
No Degree from Psychology
Read More
Clarkstown South High School
High School Diploma
Read More