Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiffany Gray

BENTONVILLE,Arkansas

Summary

Adaptable server with a focus on enhancing guest satisfaction and streamlining operations. Demonstrates effective decision-making and prompt issue resolution. Brings strong organizational skills and a background in customer service, time management, and multitasking to support team development and improve service delivery.

Overview

1
1
Certification
10
10
years of professional experience

Work History

Server

Texas Roadhouse
Rogers, AR
06.2022 - Current
  • Delivered exceptional customer service, enhancing guest experiences in fast-paced dining environment.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Managed customer inquiries and resolved issues promptly.
  • Collaborated with restaurant staff to streamline operations and improve service delivery.

Coordinator

Walmart
Bentonville, AR
11.2020 - 05.2022
  • Developed efficient routing plans for drivers to optimize their time management, fuel costs, and ensure timely deliveries.
  • Facilitated communication between departments to enhance workflow and efficiency.
  • Addressed driver concerns with urgency to maintain operational efficiency.
  • Handled customer inquiries about delivery problems to provide timely assistance.

Customer Service Representative

DIRECTV
Tulsa, OK
08.2016 - 04.2019
  • Built strong relationships with customers through personalized assistance and ongoing support.
  • Educated customers on product features and service plans, enhancing their understanding and satisfaction.
  • Processed service orders and account changes promptly and accurately.
  • Resolved technical problems related to satellite services and equipment.

Education

High School Diploma -

Bonner Springs High School
Bonner Springs, KS
05-2013

Skills

  • POS system operation
  • Customer relations
  • Time management
  • Multitasking and organization
  • Decision-making
  • Data entry
  • Team development

Certification

  • TIPS
  • Arkansas ABC
  • ServSafe Alcohol

Timeline

Server

Texas Roadhouse
06.2022 - Current

Coordinator

Walmart
11.2020 - 05.2022

Customer Service Representative

DIRECTV
08.2016 - 04.2019

High School Diploma -

Bonner Springs High School
Tiffany Gray