Tiffany Kobak
Secretary
New Lenox,IL
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Systematic Administrative Assistant with successful experience in fast-paced office settings. Hardworking team-player with expertise completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Trinity Services
New Lenox, United States
10.2020 - 07.2022
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Executed record filing system to improve document organization and management.
- Generated reports and typed letters in Word and prepared PowerPoint presentations.
- Managed Access databases converting complex data into easy-to-interpret data.
- Organized bi-weekly staff meetings and logged minutes for corporate records.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
Administrative Secretary/ Fire Safety Instructor
Tri Town Safety Village
Schererville, IN
05.2017 - 09.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing and filing documents.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Educated elementary school students safety skills for fire, police, and 811 services.
Certified Nursing Assistant
Community Hospital
Munster, IN
06.2013 - 04.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Obtained biological specimens for ordered tests and prepared for laboratory transport.
- Transported patients between rooms and appointments or testing locations.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Maintained best-in-class standards for individualized care in a 20-bed unit by continuously checking in with patients and families and quickly providing care.
Cashier
St. John Video
St. John, Indiana
09.2011 - 03.2012
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
Customer Service Associate
Kohls Department Store
Schererville, IN
04.2009 - 08.2011
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Informed customers about special promotions and provided detailed information for various products.
Education
Associate of Applied Science - Health Administration
Ivy Tech Community College of Indiana
Valparaiso, IN05.2017
Certificate - Dementia Care
Ivy Tech Community College of Indiana
Valparaiso, IN05.2016
Associate of Applied Science - General Studies
Ivy Tech Community College of Indiana
Valparaiso, IN05.2016
Certificate - Certified Nurse Assistant
in College Training
Lowell, IN2013
Skills
- Multi-Line Telephone Systems
- Document and File Management
- Strong Organizational Skills
- Ease with Computers and Technology
- Multitasking and Time Management
- Microsoft Office
- Microsoft Access
- Microsoft Excel
- Confidentiality and Data Protection
Timeline
Administrative Assistant
Trinity Services
10.2020 - 07.2022
Administrative Secretary/ Fire Safety Instructor
Tri Town Safety Village
05.2017 - 09.2020
Certified Nursing Assistant
Community Hospital
06.2013 - 04.2015
Cashier
St. John Video
09.2011 - 03.2012
Customer Service Associate
Kohls Department Store
04.2009 - 08.2011
Associate of Applied Science - Health Administration
Ivy Tech Community College of Indiana
Certificate - Dementia Care
Ivy Tech Community College of Indiana
Associate of Applied Science - General Studies
Ivy Tech Community College of Indiana
Certificate - Certified Nurse Assistant
in College Training
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