Tiffany Lynn
Victorville,CA
Summary
Driven manager with a proven track record at Domino's Pizza, showcasing expertise in team leadership and complex problem-solving. Excelled in enhancing customer satisfaction and resolving conflicts, demonstrating exceptional verbal communication and time management skills. Achieved significant improvements in team performance and customer loyalty through strategic cross-training and empathetic dispute resolution.
Overview
6
6
years of professional experience
Work History
Manager
Domino's Pizza
09.2017 - 03.2020
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
Customer Service Representative
Ross Dress for Less
03.2014 - 10.2014
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
Associate of Arts - Paralegal
Victor Valley College
Victorville, CA08.2025
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Manager
Domino's Pizza
09.2017 - 03.2020
Customer Service Representative
Ross Dress for Less
03.2014 - 10.2014
Associate of Arts - Paralegal
Victor Valley College