Tiffany Pierre
Hollywood,FL
Summary
Dynamic Human Resources Specialist with a proven track record at ABC Construction, adept at managing benefits administration and conducting HR audits.
Overview
4
4
years of professional experience
Work History
Human Resources Specialist
ABC Construction
01.2023 - Current
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
- Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
- Conducted routine HR audits to ensure data accuracy in personnel files
Customer Service Representative
Telemundo Interprise
03.2022 - 01.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Education
High School Diploma -
Miami Senior High
Skills
- Customer relations
- HR policies and procedures
- Training and mentoring
- Training development
- Diversity and inclusion
- Pre-employment screening
Timeline
Human Resources Specialist
ABC Construction
01.2023 - Current
Customer Service Representative
Telemundo Interprise
03.2022 - 01.2023
High School Diploma -
Miami Senior High