Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tiffany Pierre

Hollywood,FL

Summary

Dynamic Human Resources Specialist with a proven track record at ABC Construction, adept at managing benefits administration and conducting HR audits.

Overview

4
4
years of professional experience

Work History

Human Resources Specialist

ABC Construction
01.2023 - Current
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files


Customer Service Representative

Telemundo Interprise
03.2022 - 01.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.

Education

High School Diploma -

Miami Senior High

Skills

  • Customer relations
  • HR policies and procedures
  • Training and mentoring
  • Training development
  • Diversity and inclusion
  • Pre-employment screening

Timeline

Human Resources Specialist

ABC Construction
01.2023 - Current

Customer Service Representative

Telemundo Interprise
03.2022 - 01.2023

High School Diploma -

Miami Senior High