Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Tijera Davis

Las Vegas,NV

Summary

Proven professional with a great background in customer service and healthcare support, demonstrated during tenure at Walmart. Excelled in patient care and HIPAA compliance, enhancing customer satisfaction and privacy standards. Skilled in both empathy and technical procedures like venipuncture, showcasing a balanced blend of soft and hard skills. Achieved a significant improvement in transaction resolution efficiency.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
11.2023 - Current
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Welcomed customers and helped determine their needs.

Phlebotomist

LabCorp
02.2024 - 08.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.

Health Insurance Agent

USAA
08.2023 - 11.2023
  • Efficiently managed high-pressure situations such as claim denials or unexpected policy cancellations.
  • Maintained compliance with all industry regulations while completing paperwork accurately and efficiently.

Cashier

Raising Cane's Restaurants
07.2021 - 09.2023
  • Worked effectively in fast-paced environments.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Moved up to Certified Trainer & Bird Specialist while working there

Office Clerk

Work Source Center
12.2019 - 03.2020
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Maintained composure in stressful situations and continued to provide helpful and kind guest services for fantastic customer satisfaction.

Education

Las Vegas High School
Las Vegas, NV
05.2023

Skills

  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Patient Care
  • Venipuncture
  • HIPAA Compliance
  • Insurance Verification
  • Specimen handling
  • Butterfly needle technique

Timeline

Phlebotomist

LabCorp
02.2024 - 08.2024

Cashier

Walmart
11.2023 - Current

Health Insurance Agent

USAA
08.2023 - 11.2023

Cashier

Raising Cane's Restaurants
07.2021 - 09.2023

Office Clerk

Work Source Center
12.2019 - 03.2020

Las Vegas High School

Similar Profiles

CREATE PROFILE
Tijera Davis