Tim Willingham
Broken Arrow,OK
Summary
Versatile Store Leader with forty-three years of experience in the Retail Grocery business. Effective at setting, and achieving financial targets, ensuring high-quality customer service and extensive merchandising skills. A professional and hardworking individual who manages and supervises up to 140 employees.
Overview
5
5
years of post-secondary education
33
33
years of professional experience
Work History
Store Director
Reasor’s
Tulsa, Oklahoma
10.2007 - Current
- Supervised department leaders, assigning tasks and coaching daily store routines.
- Monitored inventory, ordering, and replenishment to ensure product availability across grocery, produce, and perishables.
- Ensured financial health by consistently meeting budget targets through diligent expense management. by controlling expenses and eliminating wasteful behaviors.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Resolved customer complaints promptly in accordance with company policy.
- Developed store displays and attended trade shows to source new products and services for enhanced customer offerings.
- Met financial objectives by preparing annual budget and scheduling expenditures.
- Evaluated daily operations and staff performance, providing coaching and guidance to improve team effectiveness.
- Directed daily store operations for Reasor’s grocery location.
- Enforced safety, sanitation, and compliance procedures across departments.
Store Director
Albertsons LLC
Tulsa, Oklahoma
10.2006 - 10.2007
- Directed Albertsons store operations, balancing sales floor, service, and backroom workflows.
- Supervised department leaders, assigning tasks and coaching daily store routines.
- Monitored inventory, ordering, and replenishment across grocery, produce, and perishables.
- Enforced safety, sanitation, and food handling standards throughout Albertsons locations.
- Managed customer concerns, resolving issues with clear communication and calm judgment.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Conducted weekly meetings with staff members to ensure that goals were being met in a timely manner.
Assistant Produce Sales Manager
Albertsons LLC Division Office
Tulsa, Oklahoma
10.1998 - 06.2006
- Supervised thirty-three Produce Managers in three states.
- Responsible for achieving Sales, Labor and Gross Profit for my District.
- Put together Quarterly Sales, Labor and Gross Profit projections for each of my stores.
- Responsible for putting together ad items for our weekly Ad Circular.
Store Director
Albertsons LLC
Wichita, Kansas
10.1993 - 09.1998
- Directed Albertsons store operations, balancing sales floor, service, and backroom workflows.
- Responsible for achieving all Financial Budgets.
- Responsible for executing weekly Merchandising Plans.
- Supervised department leaders, assigning tasks and coaching daily store routines.
- Monitored inventory, ordering, and replenishment across grocery, produce, and perishables.
Education
BBA - Management
University of Central Oklahoma
Edmond, OK 09.1988 - 07.1993
Midwest City
Midwest City, OKSkills
- Store operations
- Inventory control
- Budget management
- Shrink reduction
- Sales forecasting
- Merchandising plans
- Customer Service
Accomplishments
- Store Director of the Year in 2022
- Manager Food Safety Certificate
- PIE Trainer
References
References available upon request.
Timeline
Store Director
Reasor’s
10.2007 - Current
Store Director
Albertsons LLC
10.2006 - 10.2007
Assistant Produce Sales Manager
Albertsons LLC Division Office
10.1998 - 06.2006
Store Director
Albertsons LLC
10.1993 - 09.1998
BBA - Management
University of Central Oklahoma
09.1988 - 07.1993
Midwest City