Results-oriented Business Management graduate with a track record of over 5 years in the retail industry, demonstrating expertise in customer service and effective multilingual communication (English, Hmong, and Spanish). Dedicated to fostering unparalleled customer satisfaction, propelling company growth, and nurturing enduring consumer loyalty. An industrious and driven professional poised to contribute comprehensive knowledge and skills to optimize business performance. Thrives both independently and collaboratively, leveraging a seasoned work ethic to swiftly adapt to varying processes and advance company objectives. Resourceful and achievement-oriented, driven by a passion for continuous growth and operational efficiency to meet organizational requirements and elevate service value.