Timothy James
Summary
Dependable server who successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
A professional who is enthusiastic and dependable takes pride in providing excellent customer service and creating memorable dining experiences for restaurant patrons. Competent in anticipating customer needs, responding to complaints, and resolving issues in a timely manner. Maintains focus and a positive attitude in stressful and high-volume situations.
Overview
1
1
year of professional experience
Work History
Server
Olive Garden
02.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Cultivated warm relationships with regular customers.
- maintain clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
Cashier
Panera Bread
11.2022 - 02.2023
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Mount Vernon Township Highschool
Mount Vernon, IL05.2022
Skills
- Order Accuracy
- Guest Relations Management
- Wine Service
- Menu Memorization
- Cash Handling
- Dining Area Maintenance
- Cool Under Pressure
- Table Bussing
Timeline
Server
Olive Garden
02.2023 - Current
Cashier
Panera Bread
11.2022 - 02.2023
High School Diploma -
Mount Vernon Township Highschool
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