Tina Chandler

• Resolved customer problems by investigating issues, answering questions and building rapport.
• Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
• Improved store status by implementing process improvements and identifying performance gaps for corrective action.
• Updated store pricing, signage and merchandising to promote specials, sales and discounts.
• Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
• Prioritized sanitation, safety and health standards in work areas to meet OSHA requirements.
• Corrected operational discrepancies by developing and executing process improvements.
• Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
• Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.

I ran bill pay and I also rang people up in the store. Took money to bank. I stocked and cleaned.

• Processed all sales transactions accurately and promptly to prevent long customer wait times.
• Delivered high-quality customer service through deep commitment to knowledge and performance.

• Provided and presented real-time reports on current market conditions.
• Devised data collection processes and procedures, including surveys, polls and questionnaires.