Tina Kristoff
Mount Pleasant,PA
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Customer Service Representative
Tri-anim Health Services Inc.
Youngwood, PA
04.1994 - 03.2012
- Provided exceptional customer service to ensure customer satisfaction.
- Efficiently managed customer orders both on the phone and via electronic data interchange
- Provided support to sales team by addressing their concerns
- Implemented effective solutions for inventory errors
- Ensured efficient handling of returns
Customer Service Associate
Medcare Equipment
Greensburg, PA
12.2012 - 08.2024
- Managed and organized patient orders for DME equipment
- Collaborated with patients and insurance providers to verify coverage.
- Maintained accurate records by scanning documents into the patient file
- Managed and utilized Brightree operating system effectively
- Maintained high level of accuracy in data entry tasks
Education
High School Diploma -
Mt Pleasant Area JR/SR High School
Mt Pleasant, PA06-1987
Some College (No Degree) - Business Management
Westmoreland County Community College
Youngwood, PASkills
- Information Security
- Data Entry
- Paperwork Processing
- Inbound and Outbound Calling
- Product Knowledge
- Customer consulting
- Medical terminology knowledge
- Professional telephone demeanor
- Multi-Task Management
- Order Processing
- Microsoft Excel
- Computer Proficiency
Timeline
Customer Service Associate
Medcare Equipment
12.2012 - 08.2024
Customer Service Representative
Tri-anim Health Services Inc.
04.1994 - 03.2012
High School Diploma -
Mt Pleasant Area JR/SR High School
Some College (No Degree) - Business Management
Westmoreland County Community College
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