Professional with strong background in surgical coordination, known for delivering excellent patient care and managing complex schedules. Highly skilled in administrative tasks, patient communication, and maintaining surgical supplies. Valued team collaborator, adaptable to changing needs, and consistently focused on achieving results. Reliable and resourceful, ensuring smooth operations in fast-paced medical environment.
Overview
16
16
years of professional experience
Work History
Surgical Coordinator
Southeast MI Ear, Nose & Throat
07.2012 - Current
Efficiently managed high volume caseloads while maintaining meticulous attention to detail in scheduling logistics and documentation.
Maintained strict adherence to HIPAA regulations, protecting the privacy of patient information at all times.
Enhanced surgical team communication by maintaining accurate schedules and promptly addressing any changes or concerns.
Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Served as a liaison between patients, families, clinicians, and hospital staff throughout the entire surgical process.
Provided comprehensive education materials for patients regarding their upcoming surgery, answering questions and alleviating concerns related to the procedure itself or recovery expectations afterward.
Coordinated with facilities to set up surgeries for [Surgeon type].
Home Health Care Provider
State Of Michigan DHHS
01.2009 - Current
Assisted patients with daily living activities, promoting independence and preserving dignity.
Enhanced patient comfort by providing compassionate and attentive care.
Completed household management tasks for clients within private home settings.
Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.