Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tiphane Dixson

Farmers Branch,TX

Summary

Claims adjuster with six years of experience investigating and determining property/auto claims in accordance with federal and state regulations. Personable and understanding with meticulous organizational skills. Broad industry experience adjusting Commercial, Property, Auto, Supplements, and SIU investigations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Auto Liability Adjuster

CRU Adjusters
Dartmouth, Nova Scotia, (Canada)
08.2019 - 12.2021
  • Investigated, auto claims in accordance with Tort Law in assigned areas to include verification of coverage, legal liability and extent of damage.
  • Took statements from insureds, claimants and witnesses
  • Examined photographs and surveillance along with any other documents relating to claims.
  • Exceeded production goals closing up to 25 claims weekly.
  • Evaluated practicality of repair as opposed to payment of market value of vehicle before accident.

Total Loss Adjuster

Pilot Catastrophe Services Inc.
Mobile, AL
03.2018 - 06.2019
  • Interacted with various parties involved in claims, including insureds, witnesses, and claimants.
  • Investigated claims by reviewing policy contracts to determine claim coverage based on cause and facts of loss.
  • Identified suspicious claims, escalating issues to SIU for further investigation and Determined salvage value on total-loss vehicle
  • Exceeded production closing up to 20 claims per week.
  • Coordinated with local body shops to assign repair jobs and obtained rental vehicles for customers for duration of restoration process

Commercial Property Adjuster

FKS Insurance Services
Daytona Beach, FL
09.2017 - 03.2018
  • Reviewed and analyzed suspicious, potentially fraudulent insurance claims.
  • Averaged 40 closed claims per week.
  • Negotiated claim settlements and recommended litigation when claims could not be settled.
  • Examined claims forms and other records to determine insurance coverage.
  • Investigated claims involving potential and suspected fraudulent activities.
  • Reviewed policy provisions with insured.

Commercial Property Adjuster

Pilot Catastrophe Services Inc.
Fort Worth, TX
06.2017 - 09.2017
  • Examined claim evidence for fraudulent activity
  • Maintained and utilize Commercial Property litigation guidelines
  • Managed claim volumes up to 100 claims
  • Established reserves and reserve authority for primary and excess Commercial Property / Personal Lines claims
  • Complete Large Loss Reports, where appropriate

Property Adjuster

CNC Catastrophe
Atlanta, GA
12.2016 - 06.2017
  • Prepared reports of findings of investigations
  • Negotiated claim settlements and recommended litigation when claims could not be settled
  • Exercised proper judgment and decision making to analyze over 70 claims per week
  • Interacted with various parties involved in claims, including witnesses and claimants

Inside Property Adjuster

EA Renfroe
Frederick, MD
12.2015 - 12.2016
  • Examined claims forms, policies and endorsements, and other records to determine coverage's
  • Settled claims by determining insured's coverage's, liability, and authority levels
  • Investigated claims involving potential and suspected fraudulent activity
  • Consistently closed 50-70 claims per week

AML Compliance

Caliber Home Loans
Irving, TX
04.2013 - 12.2015
  • Conduct routine to complex investigations in diversified operations including identifying organized criminal activities
  • Identify potential operational or compliance risks, and complete Suspicious Activity Reports (SAR) in timely manner
  • Document all research and analysis conducted in Case Management System
  • Conduct proper investigation of money laundering alerts or transactions considered suspicious
  • Reviewed up to 10 cases per day.

Education

Associate of Arts - Insurance

AMCAT Adjusting School
Dallas, TX
12.2015

Skills

  • Critical Thinking
  • Time management
  • Excellent written communication
  • Insurance policy knowledge
  • Mitchell
  • Audatex
  • CCC Pathways
  • Xactimate Level II Certified

Certification

Xactimate Level II

NFIP

TWIA

Tower Hill

NICTA 2020

Licensed States: TX(Home state)

LA, GA, MI, AL, MS, IN, CA, RI, AR, OK, VA, CT, ME, FL, VT, SC, and NC

Timeline

Auto Liability Adjuster

CRU Adjusters
08.2019 - 12.2021

Total Loss Adjuster

Pilot Catastrophe Services Inc.
03.2018 - 06.2019

Commercial Property Adjuster

FKS Insurance Services
09.2017 - 03.2018

Commercial Property Adjuster

Pilot Catastrophe Services Inc.
06.2017 - 09.2017

Property Adjuster

CNC Catastrophe
12.2016 - 06.2017

Inside Property Adjuster

EA Renfroe
12.2015 - 12.2016

AML Compliance

Caliber Home Loans
04.2013 - 12.2015

Associate of Arts - Insurance

AMCAT Adjusting School
Tiphane Dixson