Front Office Assistant
South View High School
01.2023 - 06.2023
- Directed phone inquiries, answered customer questions, and scheduled appointments.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Greeted visitors upon arrival, offered assistance, and answered questions to build rapport and retention.
- Processed incoming and outgoing mail, sorting and distributing to correct staff and departments.
- Provided resources for new/transfer/current students.
- Maintained safety and security by overseeing students during lockdowns.
- Communicated with higher-ups in regards to retrieving information from counselors.
