Toccara Levy
Columbus,MS
Summary
Results-driven property management professional with expertise in staff management, budgeting, and compliance. Known for implementing effective strategies that enhance resident satisfaction and optimize property performance.
Overview
8
8
years of professional experience
Work History
Property Manager
New Vision Mobile Home Park
Columbus, MS
01.2022 - Current
- Managed daily operations and maintenance of mobile home community to ensure resident satisfaction.
- Oversaw tenant relations, addressing concerns and facilitating communication between residents and management.
- Implemented effective budgeting strategies to optimize property management expenses and enhance profitability.
- Coordinated leasing activities, including property showings, application processing, and lease agreements.
- Conducted regular inspections of properties to uphold safety standards and maintain compliance with regulations.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Front Desk Manager
Hampton Inn Suites
Columbus, MS
06.2018 - 10.2021
- Supervised front desk operations to ensure high-quality guest service and satisfaction.
- Trained and mentored new staff on standard operating procedures and customer service excellence.
- Managed scheduling and staffing to optimize front desk coverage during peak hours.
- Implemented process improvements that enhanced check-in/check-out efficiency for guests.
- Resolved guest complaints promptly, maintaining positive relationships and loyalty.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
Education
CNA
East Mississippi Community College
Mayhew, MS05-2014
No Degree - Cosmetology
East Mississippi Community College
Mayhew, MS05-2001
Skills
- Property management
- Payment collection
- Property inspections
- Customer service-focused
- Exceptional oral and written communication skills
- Staff management
- Eviction procedures
- Computer skills
- Detailed oriented
- Team player
Timeline
Property Manager
New Vision Mobile Home Park
01.2022 - Current
Front Desk Manager
Hampton Inn Suites
06.2018 - 10.2021
CNA
East Mississippi Community College
No Degree - Cosmetology
East Mississippi Community College