Accomplished FIELD SERVICE REPRESENTATIVE with a proven track record at Oncor, excelling in customer service and Microsoft Office. Recognized as FSR of the year at J&S Inspections. . Expert in inventory control and team leadership, I consistently deliver exceptional results through effective time management and a strong focus on safety and efficiency. Helpful professional commended as valuable team player with expertise in field service work. and training new employees. Ready to bring 8+ years of relevant work experience to a new position and be a valuable asset to any team.
While at ONCOR, I have installed and removed meters while checking voltage, connected and disconnected service via netbook or sleeved meters safely and checked for tampering and hazardous conditions. Worked and processed all jobs required as an FSR while maintaining a safe work environment. Assisted DSA’s with 10 day letter request, as well as escalated meter change orders. Familiar with numerous programs used at Oncor including CC&B, Power Source, Mobile TC, Customer 360, DMS Reports, Maximo, Microsoft office programs and Oasis. I am currently the safety rep for the TXA group as well as cross training with SSR’s in router battery replacement open hot bases and various other orders worked.
As a contract FSR I have installed and removed meters while checking voltage, connected and disconnected service via netbook or sleeved meters safely and checked for tampering and hazardous conditions. Worked and processed all jobs required as an FSR while maintaining a safe work environment. I was the 2020 FSR of the year as well as the 2019 employee of the year and multiple employee of the month. I was the lead trainer and trained the new meter changers as well as FSR,s. Also helped with inventory in the warehouse and keeping vehicle maintenance.
I spent 8 years supervising 50+ employees installing commercial and residential landscaping. I over saw several projects during my service at Ivey Landscape. While supervising I checked quality, safety, and production of the employees under my command. I was also one of several that was required to climb trees to trim using WRS climbing gear. I was also in charge of all chemical applications for herbicides pre and post emergent, insecticides, and fungicides to insure all safety and state laws and regulations were followed as well as all records were kept of chemicals used per application. Applications were applied via hand held wand as well as boom sprayers. In charge of maintenance on company vehicles and equipment.
Customer Service
Inventory Control
Microsoft Office
DMS reports
Mobile TC
Safety
CC&B
Customer 360
Trainer
Time Management
Group Skills
CPR Certified
AED Certified
OSHA Certified
CPR Certified
AED Certified
OSHA Certified