Summary
Overview
Work History
Education
Skills
Timeline
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Todd Osman

Paso Robles,CA

Summary

Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

18
18
years of professional experience

Work History

Executive Assistant to the Chief Executive Officer

Birch Fabrics
06.2016 - Current
  • As Assistant to the CEO I was a sort of all task man. Daily tasks include answering and fielding phone calls and emails. Scheduling and planning meetings and travel. I also helped manage customer accounts and handled customer service.
  • I helped with maintenance and building sets for Quilting conventions and in store. Also traveled to conventions and to other business related meetings with regards to buying and building international relationships with vendors. Always running as the task on hand required.
  • I am proud of this position because I feel I have made great relationships in this position and have always provided the help required to accomplish any task at any time.

Bar Manager

Pappy McGregor's
11.2014 - 11.2016
  • As Bar Manager I was in charge of all bar staff. I handled hiring staff, schedule changes, in house human resources issues as well as making certain all
  • customers had the best possible eating and drinking experience. I handled all scheduling of big parties and assisiting in making their event special. This included wedding parties, birthdays. wakes, and anniversarys. I also helped develop a Craft Cocktail menu. At the time Pappys hired me they were looking to grow the business in to a Gastro Pub vibe. I was brought on to help in this endeavor based off of my reputation from my previous employer at Viilla Creek for helping them build a craft cocktail menu that paired with their exceptional food menu.
  • At Pappy's I am most proud of my level of trust and caring for the staff. Making everyone that worked in the bar have a better experience while also demanding their very best performance. I do believe I was highly respected in my position for doing just that.
  • I am also very proud of my infulence at Pappy's that created a much more vibrant and trendy cocktail menu, increasing alcohol sales as well as supporting the kitchen staff in developing a menu that defined Gastro Pub.
  • I only left this positioin after my mother had passed from brain cancer and I was looking for a job that I could have more time to spend with family and away from the bar atmosphere.
  • I may be a little rusty on the craft cocktail industry as I know it is constantly changing but I am a very fast learner and I am very confident in my ability to taste and judge a fine cocktail and how it should taste.
  • My customer service as bar manager taught me a lot about the restaurant industry and I am very confident in my ability to socialize with customers and bring them the ultimate Paso Robles experience that they deserve.

Bartender

Villa Creek
10.2005 - 06.2014
  • I was hired as a bartender and was the lead bartender by the time I left. I was in charge of the bar like a bar manager, I hired new bartenders and created a
  • craft cocktail menu that was very infulential to our local Paso Robles bar scene. I worked for 9 years perfecting a relatioinship with servers, bartenders, clients and have made many connections and relatioinships in that time.

Education

No Degree - General Education

San Luis Obispo Cuesta College
San Luis Obispo, CA

High School Diploma -

Paso Robles High School
Paso Robles, CA
06.2002

Skills

  • Meeting planning
  • Travel arrangements
  • Vendor management
  • Multitasking abilities
  • Time management
  • Attention to detail
  • Team collaboration
  • Problem solving
  • Interpersonal skills
  • Customer service
  • Research capabilities
  • Quality Control
  • Staff Management

Timeline

Executive Assistant to the Chief Executive Officer

Birch Fabrics
06.2016 - Current

Bar Manager

Pappy McGregor's
11.2014 - 11.2016

Bartender

Villa Creek
10.2005 - 06.2014

No Degree - General Education

San Luis Obispo Cuesta College

High School Diploma -

Paso Robles High School

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Todd Osman