Todd Wheeler
Ogden,UT
Summary
Results-driven property management professional skilled in contract negotiation and operations management. Known for enhancing tenant satisfaction and streamlining processes, leading to improved service delivery and reduced vacancy periods. Focused on fostering strong landlord-tenant relationships.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Property Manager
Sun Chase Apartments
Ogden, UT
07.2020 - 05.2026
- Managed tenant relations, addressing concerns and ensuring satisfaction to foster community engagement.
- Oversaw property maintenance, coordinating repairs and inspections to uphold safety and quality standards.
- Developed and implemented leasing strategies, enhancing occupancy rates through targeted marketing initiatives.
- Mentored junior staff, providing training on property management best practices and compliance regulations.
- Analyzed market trends to inform pricing strategies, ensuring competitive positioning within local rental market.
- Established preventive maintenance schedules, increasing efficiency of service requests and minimizing downtime for tenants.
- Collaborated with vendors to negotiate contracts, improving service delivery while managing expenses effectively.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
Maintenance Technician
Sun Chase Apartments
Ogden, UT
01.2019 - 07.2020
- Conducted routine inspections to identify maintenance issues and ensure property safety and satisfaction.
- Performed repairs on HVAC systems, plumbing, electrical fixtures, and appliances to enhance functionality.
- Collaborated with management to prioritize repair requests and improve response times for resident needs.
- Developed preventive maintenance schedules to prolong asset lifespan and reduce emergency repairs.
- Implemented cost-effective solutions for common maintenance problems, improving overall resource efficiency.
- Streamlined workflow processes through the adoption of digital tracking systems for maintenance requests.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
Shipping Lead
Quality Bicycle Products
Ogden, UT
03.2010 - 01.2014
- Oversaw shipping operations, ensuring timely dispatch of products to meet customer demands.
- Trained and mentored team members on best practices for logistics and inventory management.
- Implemented process improvements that enhanced operational efficiency within shipping department.
- Coordinated with suppliers to streamline order fulfillment and reduce lead times.
- Monitored shipment tracking systems to ensure accurate delivery schedules and reporting.
- Managed inventory controls, optimizing stock levels to prevent shortages or excesses.
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Collaborated with cross-functional teams to align shipping strategies with overall business objectives.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Championed a culture of safety within the department by enforcing strict adherence to workplace safety guidelines and regulations.
- Expedited urgent orders to meet customer deadlines without compromising accuracy or quality standards.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
Skills
- Property management
- Payment collection
- Property inspections
- Proficient with Microsoft Office programs
- Proficient with Adobe suit of programs
- Fair housing mandates
- Vendor management
- Tenant and eviction laws
- Contract negotiation
- Lease administration
- Property marketing and promotion
- Operations management
Accomplishments
- Maintained 90% or higher occupancy rate for entire length of employment.
- Used Microsoft Office suit of programs to develop and implement digital records.
- Repeatedly commended for working in a safe, efficient, and accurate manner.
- Reduced the amount of after hour calls for non-emergency's by educating and working with tenants.
Certification
- A+ Certification - Carer ID#COMP001006792279
- Multi City Landlord Training - Certificate #RHA023
Timeline
Property Manager
Sun Chase Apartments
07.2020 - 05.2026
Maintenance Technician
Sun Chase Apartments
01.2019 - 07.2020
Shipping Lead
Quality Bicycle Products
03.2010 - 01.2014