Tolulope Akinsanya
Server/ Unarmed Security
Chicago,IL
Summary
Dependable team member successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
2
2
Certifications
Work History
Server
The Admiral At The Lake
Chicago, IL
11.2022 - Current
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Ride Operator/ Attendant
Six Flags Great America
Waukegan, IL
06.2021 - 10.2022
- Provided on-the-job training to newly hired workers and team members.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Engaged safety devices and monitored attraction during operation to reduce safety risks.
- Inspected and maintained amusement park ride equipment in accordance with safety regulations.
- Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
- Operated rides and attractions according to written guidelines to reduce injuries.
Dishwasher/food Line Worker/cashier
Papa Johns
Waukegan, IL
08.2021 - 12.2021
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or Type items used often by kitchen staff.
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
Popeyes Chicken
Chicago, IL
01.2021 - 05.2021
- Operated register to process payments and collect cash payment for order totals.
- Contributed to team success by completing jobs quickly and accurately.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Worked different stations to provide optimal coverage and meet production goals.
Education
Associate In Health Sciences - Diagnostic Medical Sonography
William Rainey Harper College
Palatine, IL 08.2023 - Current
Skills
High-volume dining
Stocking and replenishing
Order delivery practices
Menu memorization
Order accuracy
Cash handling
Emergency evacuation procedures
Ride operations
Training and Development
Security Monitoring
Customer assistance
Certification
Food handler License
Timeline
Associate In Health Sciences - Diagnostic Medical Sonography
William Rainey Harper College
08.2023 - Current
PERC card
05-2023
Server
The Admiral At The Lake
11.2022 - Current
Food handler License
11-2022
Dishwasher/food Line Worker/cashier
Papa Johns
08.2021 - 12.2021
Ride Operator/ Attendant
Six Flags Great America
06.2021 - 10.2022
Team Member
Popeyes Chicken
01.2021 - 05.2021