Tommy Milam
New Braunfels,TX
Summary
Customer-oriented Crew Shift Leader consistently praised for quality and timeliness of projects and exemplary customer service delivery. Polished supervisor for crew of 10, scheduling work tasks, and acquiring needed equipment and materials. Familiar with building codes, safety guidelines, and construction equipment workings. Direct and safety-conscious individual with advanced knowledge of the construction trade.
Overview
2
2
years of professional experience
Work History
Host
Lupe Tortilla
05.2023 - 08.2023
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping the restaurant dining area ready for every guest.
Crew Shift Leader
Dunkin Doughnuts
05.2021 - 12.2022
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
- Educated crew workers on quality standards throughout construction process.
Education
High School Diploma -
Smithson Valley High School
New Braunfels, TX05.2023
Skills
- Menu Board Art
- Assist Customers
- Dining Room Management
- Event Planning
- Very coachable
- Respectful and uses manners
- Cash Handling
- Strong verbal and written communication
- Strong employee relationships
Accomplishments
I have only worked in customer service although, during high school, I founded my school's Black Student Union and was the president of the organization for 3 years. This came with leading meetings, communicating with other school districts, And preparing the organization's field trips every year. I also was a varsity track runner for all 4 years of school. I have always had a leadership position in the workplace, I want to branch off from this and take the next step in my career journey.
i like to spend most of my time working out
I have a very big image of myself and I like to keep that image good. I like to have my haircut, be fit, grades higher than my peers, and generally being the best version of me I can be
Timeline
Host
Lupe Tortilla
05.2023 - 08.2023
Crew Shift Leader
Dunkin Doughnuts
05.2021 - 12.2022
High School Diploma -
Smithson Valley High School
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