Toni Carver
Burlington,NJ
Summary
Dedicated spirits professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
16
16
years of professional experience
Work History
Store Manager
Joe Canal’s
11.2007 - Current
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Implemented online sales growth by data mining customer sales and using it to cultivate a whiskey sales list
- Initiated many unique customer experiences to help gain a larger sales list and help the customer feel important
Education
No Degree - General Studies
Burlington County College
Pemberton NJHigh School Diploma -
Florence Twp High School
Florence, NJ06.1993
Skills
- Team Development
- Personnel development
- Customer Service Management
- Operations
- Multitasking and Organization
- Advertising and marketing
- Employee Scheduling
- Special Events
- Team Building and Leadership
- Policies and Procedures
- Relationship building and management
- Inventory Control
Timeline
Store Manager
Joe Canal’s
11.2007 - Current
No Degree - General Studies
Burlington County College
High School Diploma -
Florence Twp High School
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