Tonia Brewer
Saint Albans
Summary
Dynamic office professional with a proven track record at New York Community Trust, excelling in office administration and record-keeping management. Recognized for implementing an electronic records system that enhanced retrieval efficiency. A proactive team leader skilled in Microsoft Office 365, committed to fostering collaboration and optimizing workflows.
Overview
25
25
years of professional experience
Work History
Office Assistant
New York Community Trust
01.2024 - Current
- Assist in daily office operations and maintained organized filing system.
- Operate postal machine receive, sort and distribute daily mail.
- Support data entry and document preparation tasks.
- Collaborate with team members to streamline administrative processes.
- Monitor. control and order office supplies.
- Order food for meetings and provide set-up and clean-up.
- Provide clerical support to all departments to improve office efficiency and enhance productivity.
- Facilitate regular committee meetings to plan and discuss upcoming events and initiatives.
- Serve as the point person for contact for committee members and staff.
- Manage logistics for events, including venue selection, catering, decorations and material preparation.
- Track expenses and maintain accurate records of committee spending.
- Plan and execute seasonal or holiday themed decor to celebrate events. and foster a festive atmosphere in the office.
- Assist the fiance department with obtaining ACH information request and data entry processes.
Records Administrator
New York Community Trust
09.2013 - 12.2024
- Designed and implemented electronic records system increasing efficiency, fast and accurate digital retrievals.
- Manage, organize and maintain the central filing system.
- Coordinate filing procedures with administrative staff.
- Created and updated records with new files or information.
- Trained new staff members on proper records administration procedures, promoting adherence to company policies.
- Initiated records system upgrade from soley paper files to electronic filing.
- Identify specific document types and properly, prepare, quality control scan and upload documents onto internal database. (Invoices, Proposals, Wills, Request for information, Check copies).
- Conduct data entry of all incoming proposals.
- Maintain inventory for Fund Files including routine files purges and transfer closed Fund Files to an outside storage facility. (Iron Mountain).
- Established a record retention policy for electronic and paper records.
- Developed customized file-naming conventions to optimize searchability within complex digital archives.
- Provided excellent customer care by responding to inquiries and requests for information.
Receptionist
New York Community Trust
05.2000 - 05.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Provided clerical support by copying, faxing, and filing documents.
- Helped maintain office security by monitoring visitor access and issuing badges.
- Operate postage machine receive sort and distribute mail.
- Maintain check log.
Education
High School Diploma -
Paul Robeson H.S
Brooklyn, NY06-1992
Skills
- Team leadership
- Optimistic mindset
- Prioritization and time management
- Office administration
- Proficient in Microsoft Office 365
- Adobe Acrobat proficiency
- Data entry
- Record-keeping management
Timeline
Office Assistant
New York Community Trust
01.2024 - Current
Records Administrator
New York Community Trust
09.2013 - 12.2024
Receptionist
New York Community Trust
05.2000 - 05.2013
High School Diploma -
Paul Robeson H.S
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