Tonya Barrow

Bountyland

Westminster, SC

08.2019 - Current

Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
Recognized and rewarded outstanding work performance to cultivate positive and collaborative customer service culture.
Conducted routine inspections of incoming materials to check quality and compliance with established product specifications.
Assigned daily employee tasks and monitored activity and completion.
Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Trained new employees and delegated daily tasks and responsibilities.
Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and increase efficiency in different areas.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Maintained safe working environment by observing safety procedures, policies and regulations.
Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

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