Tonya Harrison
DENVER,CO
Summary
Dedicated and compassionate Certified Addiction Counselor (CAT) student with a strong background in people-focused roles, client advocacy, and addiction recovery. Seeking a behavioral health position to leverage four years of direct supervisory experience and clinical office management skills. Demonstrated ability to build rapport and deliver compassionate, empowering communication across diverse socioeconomic and cultural backgrounds. Possess exceptional multitasking, organizational, and crisis-management abilities, with a strong commitment to facilitating personal empowerment and generational improvement for clients and their families.
Overview
25
25
years of professional experience
Work History
Front End Supervisor
Sprouts Farmers Market
04.2005 - Current
- Supervise all front-end operations, ensuring exceptional customer service and efficient transaction flow.
- Managed and motivated a team of cashiers, providing guidance and resolving complex customer issues or conflicts.
- Responsible for accurate cash handling, register reconciliation, and maintaining compliance with store policies.
Safeway & Johnny Z's Casino
01.2022 - 01.2023
- Provided high-volume customer service in both retail and full-service environments, demonstrating accuracy in cash handling, order fulfillment, and point-of-sale operations.
Personal Assistant/Community Liaison
05.2015 - 01.2020
- Managed all aspects of office organization and day-to-day operations for a wellness technologies practice over a five-year period.
- Functioned as a Community Liaison, successfully raising awareness of products and benefits through direct, face-to-face community interactions.
- Utilized strong interpersonal and communication skills to represent the company to the public and potential clients.
T3 Marketing
01.2013 - 01.2015
- Managed marketing programs focused on lead generation and appointment setting for key clients.
Field Manager
Grassroots Campaigns
01.2011 - 01.2013
- Managed, motivated, and directed campaign messaging for team members to ensure daily operational and membership goals were met.
- Trained and educated new hires on campaign messaging, public outreach, and ethical conduct.
- Conducted individualized debriefing sessions to provide performance feedback on team members' strengths and weaknesses.
Community Organizer
Working America
01.2008 - 01.2012
- Directed field activities and coordinated cohesive messaging for community mobilization across various neighborhoods.
- Performed community surveying and resident assessment to obtain data and feedback for strategic analysis.
- Recruited, trained, and provided orientation for volunteer workers, developing a robust program support team.
Office Manager
Center For Global Medicine
01.2003 - 01.2006
- Managed all administrative and clinical tasks for five separate medical practices operating within the same office.
- Performed clinical duties including patient preparation, after-care, and performing infusions and blood draws.
- Managed ongoing public medical studies and maintained comprehensive patient and study files.
Operations Supervisor
Cenikor Foundation
01.2001 - 01.2003
- Managed and ensured the needs and behavior modification for over 80 women and children in the residential treatment program.
- Oversaw a team of 20 program coordinators, providing direct supervision, scheduling, and training.
- Acted as a key liaison between clients/families and external agencies, including DHS and the criminal justice system.
- Coordinated and scheduled various educators and therapists to support the clients' emotional stability and recovery.
Education
Certified Addiction Counselor (CAT) - Student
11.2025
Paralegal Coursework - undefined
01.2009
High School Diploma - undefined
01.1992
Skills
- Team leadership and motivation
- Strong interpersonal skills
- Sound judgment
- Effective multitasking
- Conflict resolution abilities
- Administrative support
- Strong work ethic
- Behavioral assessment
- Basic computer skills
- Data collection
Timeline
- Safeway & Johnny Z's Casino
01.2022 - 01.2023
Personal Assistant/Community Liaison -
05.2015 - 01.2020
- T3 Marketing
01.2013 - 01.2015
Field Manager - Grassroots Campaigns
01.2011 - 01.2013
Community Organizer - Working America
01.2008 - 01.2012
Front End Supervisor - Sprouts Farmers Market
04.2005 - Current
Office Manager - Center For Global Medicine
01.2003 - 01.2006
Operations Supervisor - Cenikor Foundation
01.2001 - 01.2003
Arapahoe Community College - Paralegal Coursework,
Lester Arnold High School - High School Diploma,
Denver CARES - Certified Addiction Counselor (CAT), Student