Summary
Overview
Work History
Skills
Timeline
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Tonya Lyons

Acworth,GA

Summary

Proven leader and efficient multitasker, adept in customer service and problem-solving, honed through roles at Taco Bell/Pizza Hut and Memories Seafood. Excelled in enhancing customer satisfaction and team performance, demonstrating exceptional communication and collaboration. Skilled in food preparation and safety, consistently achieving high-quality service delivery without compromising efficiency.

Overview

8
8
years of professional experience

Work History

Crew Member

Taco Bell /pizza Hut
08.2010 - 04.2011
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Manager

Devereux Mall Store
08.2004 - 08.2009

I done everything and ordered food beer gas lottery tickets

Manager

Memories Seafood
01.2003 - 08.2004
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Cooked and open and closed restaurant ordered food drinks supply’s needed

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-Solving
  • Clear Communication
  • Cash Handling
  • Cleaning
  • Taking Orders
  • Interactive communication skills
  • Flexible Schedule
  • Safe Food Handling
  • Integrity and Honesty
  • Safety awareness
  • Drive-Thru Operations
  • Food Preparation
  • Heavy Lifting
  • Learning Agility
  • Store Opening and Closing
  • Crew Leadership
  • Safety
  • Inventory Restocking
  • Order Management
  • Supplies Monitoring and Restocking
  • Cooking

Timeline

Crew Member

Taco Bell /pizza Hut
08.2010 - 04.2011

Manager

Devereux Mall Store
08.2004 - 08.2009

Manager

Memories Seafood
01.2003 - 08.2004
Tonya Lyons