Tooddya Boursiquot
Miami
Summary
Customer-focusing eager to put excellent communication and interpersonal skills into practice. Handling reservations, seating arrangements and payments. Trainable and committed to creating warm and inviting atmosphere. Aspiring nurse with a desire to make a difference in people's life.
Overview
2
2
years of professional experience
Work History
Hostess
WAC Of Miami
06.2022 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations answered customer questions, and informed of accurate wait times.
- Supported servers with keeping dining area ready for every guest.
- Completed daily side work and opening and closing duties without fail.
- Relayed guest comments or suggestions to manager on duty for further action.
Document Reviewer (volunteering)
Innovation Home Health
01.2022 - 12.2022
- Provided detailed feedback on reviewed documents, contributing to continuous improvement efforts within the team.
- Increased productivity levels with meticulous time management skills during high-pressure situations.
- Worked with internal staff to process documents and sent for closing.
Internship Program Director
Gild Adult Daycare
07.2022 - 08.2022
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Liaised between faculty, staff and administrators to coordinate educational program delivery.
- Identified methods and tools to promote student success in project-based learning.
Education
Associate of Arts - Pre-nursing
Miami Dade College
Miami, FL04.2026
High School Diploma -
Miami Palmetto Senior High School
Miami, FL06.2022
Skills
- Guest Complaint Resolution
- Complaint Handling
- Server Support
- Customer Service
- Guest Relations
Languages
English
Full Professional
Spanish
Limited Working
French
Native or Bilingual
Creole
Native or Bilingual
Timeline
Internship Program Director
Gild Adult Daycare
07.2022 - 08.2022
Hostess
WAC Of Miami
06.2022 - Current
Document Reviewer (volunteering)
Innovation Home Health
01.2022 - 12.2022
Associate of Arts - Pre-nursing
Miami Dade College
High School Diploma -
Miami Palmetto Senior High School
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