Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
33
33
years of professional experience
Work History
Shift Leader
Walgreens
Leesburg, Florida
07.2022 - 12.2024
Monitored employee performance to ensure compliance with company policies and procedures.
Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Maintained an organized work environment by delegating tasks to staff as needed.
Provided exceptional customer service and maintained a positive attitude throughout the shift.
Assisted in training new employees on shift operations.
Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Assist on resets
Management
Appliance Direct
Fruitland Park, Florida
11.2017 - 03.2022
Duties included writing schedules, ordering, unloading truck, loading customer orders, guest service, and following company expectations
My sales were usually highest in the store, selling over $5 million in 4 years.
Management
ABC Fine Wine & Spirits
Orlando, Florida
05.1998 - 06.2010
Most Improved Store, Store of the Year, SMIP Manager of the Year
Performed regular audits to ensure compliance with company standards.
Drafted detailed reports on store performance for upper management review.
Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Recruited, trained and managed a team of 20+ employees
Conducted regular meetings with staff members to discuss performance issues or new initiatives.
Worked closely with vendors to negotiate contracts for goods or services.
Coordinated stock replenishment processes as needed based on sales trends.
Created engaging merchandise presentations to motivate impulse purchases.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Built and maintained strong working relationships with team members.
Increased store sales by cross-selling complementary items.
Organized and updated schedules to optimize coverage for expected customer demands.
Asst. Manager
Pizza Hut
Alma, Nebraska
05.1992 - 05.1995
Customer Service, Food Prep, Taking and Cooking orders, closing store.