Tracey Croley
Big Sandy
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Redco Endeavors, INC
Gilmer
03.2023 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Compiled data from various sources into organized reports for review by management team.
- Developed and maintained filing systems for confidential documents and records for employees, customers and vendors.
- Worked closely with owner, supervisors and management team to help keep communication open between employees, customers and vendors regarding projects we were working on.
- Managed database systems containing customer contact information.
- Greeted visitors and provided general information about the company.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Scheduled appointments between clients and customers and internal staff members.
- Processed invoices for payment using accounting software applications.
- Facilitated communication between different departments within the organization.
- Conducted research on various topics as requested by management.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Answered questions from customers regarding products and services offered by the company.
- Managed office supplies inventory and placed orders when necessary.
- Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
Education
RDA License - Registered Dental Assistant
Eastex Dental Academy
Longview, TX03-2013
High School Diploma -
Van High School
Van, TX05-2000
Skills
- Data entry
- Microsoft Excel
- Filing systems
- Call management
- Quickbooks
- Customer service
- Invoice processing
- Event planning
- Office administration
- Interdepartmental communication
- Visitor greeting
- Strategic planning
Timeline
Administrative Assistant
Redco Endeavors, INC
03.2023 - Current
RDA License - Registered Dental Assistant
Eastex Dental Academy
High School Diploma -
Van High School