Tracey Witherow
Pittsburgh,PA
Overview
11
11
years of professional experience
Work History
Store Leader
Michaels Arts And Crafts
Pittsburgh, PA
09.2019 - Current
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Planned optimal workflow through successful scheduling and task delegation.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Boosted sales by effectively cultivating customer rapport and delivering superior customer service.
Store Leader
Giant Eagle Inc.
Pittsburgh, PA
02.2010 - 04.2018
- Set example for customer service by expertly handling challenging situations and modeling positive behaviors to team members.
- Maintained attractive, clean and fully stocked store environments to maintain appeal for every customer.
- Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
- Planned optimal workflow through successful scheduling and task delegation.
- Controlled costs consistently to effectively eliminate waste and increase profits.
- Merchandised products beautifully with attractive displays to quickly move stock.
- Involved associates in decision-making processes to empower team and drive continued successes.
- Conducted inventory analysis to determine optimal stock levels.
Education
High School Diploma -
Montour High School
Mckees Rocks, PA06.1991
Skills
- Customer Service
- Reporting and Performance Analysis
- Retail Metrics and Goals
- Strong Communication and Interpersonal Skills
- Delegation and Supervision
- Store Merchandising
- Excellent Written and Verbal Communication
- Critical Thinking
- Time Management
Timeline
Store Leader
Michaels Arts And Crafts
09.2019 - Current
Store Leader
Giant Eagle Inc.
02.2010 - 04.2018
High School Diploma -
Montour High School
Similar Profiles
Aayla BeckAayla Beck
Fine Arts Instructor at Michaels Arts and CraftsFine Arts Instructor at Michaels Arts and Crafts
Heather Miller-NellermoeHeather Miller-Nellermoe
Framer's Helper at Michaels Arts and CraftsFramer's Helper at Michaels Arts and Crafts
Mateo AguirreMateo Aguirre
Custom Framer at Michaels Arts and CraftsCustom Framer at Michaels Arts and Crafts
Brian HarriganBrian Harrigan
Merchandise Manager at Michaels Arts And CraftsMerchandise Manager at Michaels Arts And Crafts
Catazja HendersonCatazja Henderson
Patient Care Technician at Allegheny General HospitalPatient Care Technician at Allegheny General Hospital