Traci Gardner
Natchitoches,LA
Overview
34
34
years of professional experience
Work History
Guest Service Representative
Natchitoches Grand Hotel
Natchitoches, LA
08.2023 - 12.2023
- Greeted guests and provided information regarding hotel services.
- Handled customer complaints professionally.
- Maintained accurate records of all transactions within the hotel software system.
- Cultivated professional relationships with guests, improving customer retention through excellent customer service.
Owner/Manager of Operations
Initial Here, LLC
Clinton, LA
07.2003 - 03.2016
- Enforced customer service standards and resolved customer problems to uphold quality
- Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.
- Created marketing campaigns to attract new customers.
- Maintained relationships with existing clients by providing superior customer service.
- Kept records for production, inventory, income and expenses.
Account Executive
Love Communications
Saint Francisville, LA
10.2000 - 06.2003
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used consultative sales strategies to effectively overcome client objections and maximize sales activity.
- Prepared sales presentations or proposals to explain product specifications or applications.
Manager's Assistant
Country Hill Gardens & Gifts
Ethel, LA
03.2001 - 06.2003
- Maintained and monitored plants, flowers, trees, and shrubs in designated areas.
- Assisted with the installation of irrigation systems and monitored water levels.
- Applied fertilizers and pesticides as needed for optimal plant health.
- Identified pests and diseases on plants using visual inspection methods.
- Removed diseased or dead plants from the garden area.
- Provided advice to customers regarding appropriate plant choices for their gardens.
Research Associate
LSU Dept of Plant Pathology
Baton Rouge, LA
01.1991 - 01.1996
- Planned harvest and planting schedules.
- Protected environmental areas, team members and consumers from harm by closely monitoring chemical applications and production techniques.
- Monitored fields to drive proper irrigation, weed control and pest control.
- Inspected equipment and facilities to recommend service or repairs.
- Inspected fields regularly to ensure proper fertilization levels are maintained.
- Coordinated the maintenance of farm equipment, machinery, buildings, fences, and other infrastructure.
- Organized the purchase of supplies such as fertilizer, seed, feed, and other necessary items.
- Planting, cultivating, harvesting, storage, and marketing activities for all crops.
Ag Environmental Specialist II
LA Dept of Agriculture & Forestry
Baton Rouge, LA
08.1989 - 01.1991
- Assessed environmental impacts of projects or activities to ensure compliance with relevant regulations.
- Conducted field investigations to collect data on air and water quality, soil contamination, and other environmental conditions.
- Performed regulatory compliance inspection on agronomic and horticulture crops.
- Conducted regular inspection of nurseries, florists, farm supply stores, garden centers
- Feed and Fertilizer sampling, weighing, and preparing for analysis at Ag Chemistry Lab.
Education
Bachelor of Science -
Northwestern State University
Skills
- Customer Service
- Creative Problem Solving
- Project Management
- Research Planning
- Sales and Market Development
- Attention to Detail
- Critical Thinking
Timeline
Guest Service Representative
Natchitoches Grand Hotel
08.2023 - 12.2023
Owner/Manager of Operations
Initial Here, LLC
07.2003 - 03.2016
Manager's Assistant
Country Hill Gardens & Gifts
03.2001 - 06.2003
Account Executive
Love Communications
10.2000 - 06.2003
Research Associate
LSU Dept of Plant Pathology
01.1991 - 01.1996
Ag Environmental Specialist II
LA Dept of Agriculture & Forestry
08.1989 - 01.1991
Bachelor of Science -
Northwestern State University