Tracy Key
Kent,WA
Summary
Versatile Leasing Agent effective at being flexible and accommodating to each building's unique needs. Focused on satisfying tenants and maintaining high occupancy rates. I'm committed to providing quality service in all facets of property management. Trustworthy in executing prescribed business and residential goals.
Overview
4
4
years of professional experience
Work History
Leasing Professional
Greystar Property Management
Seattle, WA
06.2024 - Current
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Reviewed applications from prospective tenants; conducted background checks and credit history reviews.
- Ensured compliance with all state and local laws regarding fair housing practices.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Processed applications for the MFTE program.
Sales Specialist
Sentral
Seattle, WA
03.2022 - 06.2024
- Stayed up to date on company products and services to support sales objectives.
- Received, checked and processed applications for new leases.
- Experienced with the MFTE program.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Contacted and followed up with tenants on renewal notices.
- Collaborated with property managers to keep units ready for new tenants and oversee smooth moves.
- Managed the hospitality systems to ensure a smooth check-in & check-out for furnished short-term residents.
Leasing Consultant
Apartment Advantage Staffing
Bellevue, WA
07.2021 - 03.2022
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Escalated critical issues to property manager to deliver immediate resolution.
- Tracked leads using CRM software and followed up with interested parties.
- Conducted informative and personalized tours, resulting in new leases.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
Education
Master Aesthetics -
Evergreen Beauty And Barber College - Bellevue
Renton, WA10.2019
High School Diploma -
Renton Tech College High School Completion
Renton, WA12.2015
Skills
- Property tours
- Sales and marketing aptitude
- Application processing
- Hospitality management
- Multi-family property management
- Skilled at multitasking
- Tenant relations
- Event planning
- Experience with processing MFTE applications
- Yardi Voyager, CRM, Entrata
- Fair housing regulations
- Telephone and email etiquette
- Excellent time management
- Training and mentoring
- RemoteLock, DoorKing, ButterflyMX
Timeline
Leasing Professional
Greystar Property Management
06.2024 - Current
Sales Specialist
Sentral
03.2022 - 06.2024
Leasing Consultant
Apartment Advantage Staffing
07.2021 - 03.2022
Master Aesthetics -
Evergreen Beauty And Barber College - Bellevue
High School Diploma -
Renton Tech College High School Completion
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