Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tracy Lagoon

Saint Paul,MN

Summary

Energetic dietary aide with several years of hands-on experience preparing and serving food to patients within healthcare facilities. Well-versed in sanitation and safety guidelines paired with in-depth knowledge of cooking and baking appliance operations. Successful multitasker possessing positive attitude and great sense of humor.

Overview

27
27
years of professional experience

Work History

Dietary Aide

M Health Fairview
Minneapolis, MN
03.2022 - Current
  • Assisted with preparation of snacks and other light meals.
  • Delivered meals to residents and patients in their rooms when requested.
  • Worked closely with dietitians to ensure proper nutrition for each resident and patient.
  • Performed general cleaning duties such as sweeping floors, washing dishes, wiping countertops.
  • Prepared and served meals according to dietary guidelines.
  • Cleaned and sanitized kitchen equipment and surfaces.
  • Ensured that all food was prepared according to established health standards.
  • Monitored expiration dates on products and disposed of any spoiled or expired foods.
  • Provided assistance with meal setup, serving, and clean up as needed.
  • Observed special diets prescribed by physicians or nutritionists.
  • Set up trays for patients upon request.
  • Maintained a safe working environment by following all safety protocols.
  • Provided nutritional advice to residents and patients regarding their diet plans.
  • Set up trays and food service carts to deliver food to residents.
  • Served food and snacks according to planned menu and patients' diet orders.

Manager

Speedway Gas Station
Saint Paul, MN
11.1997 - 08.2020
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Coached, mentored and trained team members in order to improve their job performance.
  • Established processes to ensure efficient workflow throughout the organization.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Initiated new projects that resulted in increased productivity across all departments.
  • Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Trained employees on additional job positions to maintain coverage of roles.
  • Managed inventory levels to meet demand without overstocking, reducing waste.

Delivery Driver

Sarpino's Pizzeria
New Brighton, MN
05.2013 - 04.2020
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
  • Received daily delivery instructions and route assignments from dispatch.
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Maintained accurate records of goods delivered and collected payments as required.
  • Adhered to all applicable traffic laws while driving delivery vehicle.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
  • Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
  • Navigated routes with relevant map programs and GPS systems.
  • Handled merchandise in accordance with product handling standards.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Education

GED -

Mahtomedi Senior High School
Mahtomedi, MN
06-1983

Skills

  • Food handling safety
  • Food Preparation
  • Customer Service
  • Portion Control
  • Nutrition
  • Food Delivery
  • Dietary guidelines
  • Sanitation Practices
  • Fast Food Experience
  • Kitchen Operations
  • Meal Preparation
  • Cleaning and sanitizing
  • Restaurant Experience
  • Problem-Solving
  • Food Safety

Timeline

Dietary Aide

M Health Fairview
03.2022 - Current

Delivery Driver

Sarpino's Pizzeria
05.2013 - 04.2020

Manager

Speedway Gas Station
11.1997 - 08.2020

GED -

Mahtomedi Senior High School

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Tracy Lagoon