Travis Hooper
Villa Park,IL
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
McDonald's Restaurant
Oakbrook Terrace, IL
03.2024 - Current
- Prepared food for customers.
- Servicing customers
- Keep store clean
- Answer customer questions.
Food Preparation Worker
Portillos
Willowbrook, Illinois
02.2023 - 03.2024
- Measured ingredients required for specific food items being prepared.
- Stocked service stations with food items such as condiments, salads, desserts, and beverages.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Cooked a variety of foods according to customer orders or supervisors' instructions.
- Ensured that all health regulations regarding food handling were followed during preparation process.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
Customer Service Representative
Walgreens
Westmont, IL
06.2022 - 02.2023
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Filled customers orders
- Operated and maintained all equipment in the photo lab
- Rang customers items out at register.
- Opened credit card accounts.
Education
High School Diploma -
Willownbrook High School
Villa Park, IL06-2024
Skills
- Information Security
- Data Entry
- Account updating
- Complaint resolution
- Data Collection
- Inbound and Outbound Calling
Timeline
Customer Service Representative
McDonald's Restaurant
03.2024 - Current
Food Preparation Worker
Portillos
02.2023 - 03.2024
Customer Service Representative
Walgreens
06.2022 - 02.2023
High School Diploma -
Willownbrook High School
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