Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Travis Williams

Summary

Results-oriented leader in operations management with extensive experience optimizing processes and driving sales strategies. Expertise in strategic planning, staff development, and operational efficiency enhances workflow and reduces costs. Committed to elevating business performance through effective leadership and innovative solutions.

Overview

9
9
years of professional experience

Work History

Assistant Store Manager

AT&T
Slidell, Louisiana
09.2024 - Current
  • Analyzed sales data to identify trends, resulting in strategic adjustments that enhanced sales performance.
  • Collaborated with departments to coordinate promotions and events, increasing customer engagement and driving sales.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.
  • Mentored employees to improve sales techniques, fostering upselling and cross-selling to boost retail productivity.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Retail Sales Consultant

AT&T
Slidell, Louisiana
05.2022 - 09.2024
  • Engaged each customer positively, delivering professional support for sales and service needs to enhance customer experience.
  • Developed relationships with regular customers, offering personalized service that fostered loyalty and encouraged repeat business.
  • Utilized verbal skills to engage customers, identifying needs and requirements to tailor service effectively.

Delivery Driver

Amazon
Metairie, Louisiana
05.2021 - 05.2022
  • Delivered packages to residential and commercial locations on time, ensuring customer satisfaction.
  • Operated delivery vehicle safely in various weather conditions.
  • Inspected vehicle daily for safety compliance and maintenance needs.
  • Provided friendly and responsive customer service during package drop-offs and pickups, enhancing customer experience.

Quality Assurance Tester

Electronic Arts
Baton Rouge, Louisiana
05.2017 - 08.2018
  • Executed thorough manual and automated tests across multiple gaming platforms to identify and resolve issues.
  • Developed comprehensive test plans and detailed test cases to ensure optimal game functionality and performance.
  • Utilized defect tracking tools like JIRA to document test results and effectively communicate issues discovered during testing cycles.

Education

Bachelor of Science - Biological Sciences

University of New Orleans
New Orleans, LA
12-2020

Skills

  • Sales expertise
  • Customer relationship management
  • Visual merchandising
  • Inventory management
  • Sales analysis
  • Team leadership
  • Employee mentorship
  • Performance evaluation
  • Strategic planning
  • Microsoft Office Suite

Accomplishments

  • VPGM Elite Q3 2023 - Awarded to the top Retail Sales Consultant in the Gulf States

Timeline

Assistant Store Manager

AT&T
09.2024 - Current

Retail Sales Consultant

AT&T
05.2022 - 09.2024

Delivery Driver

Amazon
05.2021 - 05.2022

Quality Assurance Tester

Electronic Arts
05.2017 - 08.2018

Bachelor of Science - Biological Sciences

University of New Orleans
Travis Williams