Resilient individual with a diverse background in guest services and landscaping. Known for strong empathy and stress tolerance, effectively maintaining guest relations while managing operational challenges.
Work History
Guest Advocate
2 Years 2 Months
Target | 07.2024 - Current
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Assisted guests with product selection, enhancing overall shopping experience.
Trained new team members on operational procedures and customer engagement techniques.
Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
Golf Course Groundskeeper
2 Months
Three Rivers Park District | 06.2026 - 08.2026
Maintained turf quality through regular mowing, aeration, and fertilization techniques.
Utilized lawn striping methods for healthy grass growth and appearance.
Collaborated with other groundskeepers to maintain consistently high standards across all areas of the golf course property.
Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
Removed debris and waste from outdoor areas.
Installed stonework according to the landscape design plan and client specifications.
Baseball Umpire
4 Years 3 Months
RAAA | 04.2022 - 07.2026
Enforced rules and regulations to ensure fair play during games.
Collaborated with coaches and players to address on-field disputes effectively.
Maintained accurate game records, including scorekeeping and player statistics.
Led pre-game meetings to discuss game expectations and officiating protocols.