Treyana Jackson
Tamarac,FL
Summary
Experienced bartender with a passion for creating delicious cocktails and providing excellent customer service. Skilled in mixing and serving a variety of cocktails, handling cash transactions, and maintaining a clean and organized bar area. Strong knowledge of different types of alcohol and cocktail recipes. Friendly and outgoing personality with the ability to engage customers and create a positive atmosphere. Looking for a new opportunity to showcase my skills and contribute to a vibrant bar environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bartender
Blackrock Bar And Grill
03.2023 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Obtained cash bank and stocked service bar to prepare for operation.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Server/Bartender Trainer
Blackrock Bar And Grill
05.2022 - 02.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Server
Blackrock Bar And Grill
10.2020 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Head Hostess
Blackrock Bar And Grill
07.2020 - 10.2020
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
Bachelor of Science - Allied Health Sciences With A General Emphasis
Grand Valley State University
Allendale, MI04.2022
High School Diploma -
Holly High School
Holly, MI06.2018
Skills
- Credit and Cash Transactions
- Food Sales and Promotion
- Identification Verification
- Safe Food Handling Procedures
- Building customer relationships and creating regulars
- Great work ethic and personally driven
Certification
serve safe
Timeline
Bartender
Blackrock Bar And Grill
03.2023 - Current
Server/Bartender Trainer
Blackrock Bar And Grill
05.2022 - 02.2023
Server
Blackrock Bar And Grill
10.2020 - 04.2022
Head Hostess
Blackrock Bar And Grill
07.2020 - 10.2020
Bachelor of Science - Allied Health Sciences With A General Emphasis
Grand Valley State University
High School Diploma -
Holly High School
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