Summary
Overview
Work History
Education
Skills
Timeline
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Trinity Dunston

Saratoga Springs

Summary

Experience in customer service at KFC and Starbucks. Proven ability to multitask and maintain high standards of cleanliness while training team members. Recognized for enhancing customer satisfaction through personalized service and effective teamwork, ensuring operational efficiency in fast-paced environments while offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Ready to use and develop communication and problem-solving skills in role.

Overview

3
3
years of professional experience

Work History

Crew Member

KFC
08.2024 - 05.2025
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Barista

Starbucks
06.2023 - 02.2024
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Crew Trainer

McDonald's
05.2022 - 06.2023
  • Trained other employees in customer service, food safety, and performance requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.

Education

High School Diploma -

Saratoga Springs High School
Saratoga Springs, NY
06-2025

Skills

  • Customer service
  • Teamwork and collaboration
  • Multitasking and organization
  • Time management
  • Cash handling
  • Cleaning and sanitizing
  • Flexible schedule

Timeline

Crew Member

KFC
08.2024 - 05.2025

Barista

Starbucks
06.2023 - 02.2024

Crew Trainer

McDonald's
05.2022 - 06.2023

High School Diploma -

Saratoga Springs High School