Trinity McCoy
Raising Cane's Restaurants
FLINT,TX
5
years of professional experience
Dependable Food Service Professional experienced in fast-paced dining environments. Enhanced service efficiency and customer experiences through strong organizational skills and attention to detail. Maintained high standards of cleanliness and safety while adapting to operational needs and fostering effective communication.
Work History
Crew Member
9 Months- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Collaborated with team members to enhance workflow during peak hours, improving service speed.
- Assisted in training new crew members on operational procedures and best practices.
- Operated kitchen equipment efficiently, maintaining high food safety and sanitation standards.
- Contributed to cleanliness of the restaurant environment by following cleaning protocols diligently.
- Adapted quickly to changing demands and responsibilities within fast-paced a fast-paced work environment.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from the management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of the restaurant to promote a clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Became familiar with products to answer questions and make suggestions.
- Addressed guest needs, questions, or concerns to create an optimum experience onboard.
- Operated cash register to ring up final bill and process various forms of payment.
- Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
- Boosted repeat customer rates by providing friendly and engaging service.
- Fostered positive team environment by assisting coworkers during rush periods.
- Streamlined communication between kitchen and front-of-house staff, ensuring timely order fulfillment.
- Accurately operated cash register to process customer payments.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Server Shift Leader
11 Months- Trained and mentored new servers on menu knowledge and service standards.
- Supervised daily restaurant operations to ensure efficient service and customer satisfaction.
- Resolved customer complaints promptly to maintain positive dining experiences.
- Coordinated staff schedules to optimize coverage during peak hours.
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Sales Associate
3 Months- Assisted customers in selecting craft supplies and provided product information.
- Processed transactions accurately using point-of-sale systems.
- Maintained organized displays and ensured compliance with merchandising standards.
- Stocked shelves with new inventory and managed product rotation effectively.
- Collaborated with team members to create engaging store promotions and displays.
- Addressed customer inquiries and resolved issues to enhance the shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma
- TJC Promise Scholarship Recipient
- Honor Roll 2025
- 3.8 GPA
No Degree - Veterinary Science
Skills
Customer service
Collaborative skills
Taking orders
Cleaning
Customer engagement
Cash management
Sanitation practices
Attention to detail
Problem-solving
Order management
Self-management
Interactive communication
Team collaboration
Team player
Leadership qualities
Adaptability and flexibility
Self-motivation
Food safety certification
Operational troubleshooting
Willingness to learn
Safety awareness
Conflict resolution
Eagerness to learn
Assertiveness
Dependable and cooperative
Task management
Basic math
Interactive communication
Task prioritization
Reliability
Interests
I like working with my hands and fixing things.
Avid Reader
Horseback Riding
I like looking at the stars and learning about constellations.
Music
Reading
Animal Care
Acting and Theater
Road Trips
Dance
Timeline
Crew Member
Raising Cane's Restaurants
11.2025 - CurrentRead More
Server Shift Leader
Bruno's Pizza & Pasta
05.2024 - 04.2025Read More
Sales Associate
Micheals Craft Store
11.2021 - 02.2022Read More
Tyler Legacy High School
High School Diploma
Read More
Tyler Junior College
No Degree from Veterinary Science
Read More