Tristan Eilerman
Nashville,TN
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
General Manager
Bluemont Group LLC
04.2022 - Current
- Increased overall store efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth resulting in consistent transaction growth year over year.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with guests to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, and schedules.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
General Manager
Tri Star Energy
06.2019 - 05.2021
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Managed labor budgets, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
Associate of Science - Business Management
Nashville State Community College
Nashville, TN05.2024
Skills
- P&L Management
- Quality Management
- Customer Retention
- Business Development
- Team Training and Development
- Customer Relationship Management
- Schedule Management
- Performance Improvements
- Strategic Planning
Accomplishments
- Achieved highest sales growth year over year in 2022
- Achieved "RISE" award for 2022
- Top 3 KPI Leader Q4 2022
Certification
- Certified Training Manager (April 2023)
- Serv Safe Certified (September 2022)
Timeline
General Manager
Bluemont Group LLC
04.2022 - Current
General Manager
Tri Star Energy
06.2019 - 05.2021
Associate of Science - Business Management
Nashville State Community College
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