Summary
Overview
Work History
Education
Skills
Timeline
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Tristan Hilbourne

Portland,OR

Summary

Driven and dependable, excelled in customer service and teamwork at Trader Joe's, enhancing guest satisfaction and operational efficiency. Demonstrated problem-solving and cash handling skills, contributing to a positive and safe shopping environment. Achieved notable improvements in food safety and customer engagement.

Overview

2
2
years of professional experience

Work History

Crew Member

Trader Joe's
08.2022 - 09.2023
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Accurately operated cash register to process customer payments.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Cleaned restrooms and properly disposed of trash into waste bins.
  • Provided help closing down the store after hours.

Salad Table Attendant

Fogo De Chao
06.2021 - 08.2021
  • Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
  • Collaborated with team members to improve overall service quality and guest experience.
  • Provided excellent customer service to guests by promptly responding to inquiries and requests.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Communicated with team members to effectively make and prepare the many dishes at the salad table.
  • Helped with cleaning and preparing to close

Education

Bachelor of Science - Business Administration

University of Oregon
Eugene, OR
06.2027

High School Diploma -

Cleveland High School
Portland, OR
06.2023

Skills

Customer Service

Teamwork and Collaboration

Problem-Solving

Clear Communication

Cash Handling

Cleaning

Customer Engagement

Taking Orders

Integrity and Honesty

Dependable and Cooperative

Timeline

Crew Member

Trader Joe's
08.2022 - 09.2023

Salad Table Attendant

Fogo De Chao
06.2021 - 08.2021

Bachelor of Science - Business Administration

University of Oregon

High School Diploma -

Cleveland High School

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Tristan Hilbourne