Triston Pace

• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
• Handle all employee hiring and training coordination
• Reduced operational risks while organizing data to forecast performance trends.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
• Motivated, trained, and disciplined employees to maximize performance.

• Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care to over 20 patients daily.
• Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
• Administered emergency medication to patients, quickly responding to changes in conditions and medication reactions.
• Triaged patients in emergencies based on life-threatening needs and delegated tasks to better provide treatment to all patients at once.

• Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
• Managed scheduling for 20 staff members, maintaining adequate staffing levels while accounting for personal employee needs.
• Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
• Inspected FOH stock to identify shortages, replenish supply and maintain consistent inventory.

• Donor floor setup and disconnect of the PCS2 plasmapheresis machine
• Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
• Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
• Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
• Completed proper sanitation and cleaning of equipment and work areas between patients.

• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Resolved customer complaints promptly and professionally to maintain a positive reputation.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Supported needs of 20-person wait staff who attended to specific needs of countless customers daily within restaurant with social relevancy and intentionality

• Kept server areas clean and stocked to increase efficiency while working tables.
• Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
• Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
• Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

• 4.0 GPA

High school or equivalent

• 3.8 GPA