Trovoy Covington
Chicago,IL
Summary
Proven track record in enhancing customer satisfaction and sales at Honda Napleton through expert negotiation and relationship building. Skilled in machinery operation and teamwork, consistently ensuring safety and quality in production environments. Achieved significant referrals and repeat business by leveraging strong customer service and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Car Salesperson
Honda Napleton
10.2021 - Current
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
Car Salesperson
Hyundai Grossinger
02.2019 - 04.2021
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
- Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
Machine Operator Technician
Bimbo® Bakeries USA
01.2018 - 06.2019
- Operated machining equipment safely with team of operators.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Complied with company and OSHA safety rules and regulations.
- Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
- Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.
Education
GED -
Austin
Chicago, IL07.2006
Skills
- Strong negotiation
- Customer Service
- Relationship Building
- Workplace Safety
- Teamwork and Collaboration
- Machinery Operations
- Assembly and production
- Problem-Solving
- Strong Work Ethic
- Machinery Operation
Timeline
Car Salesperson
Honda Napleton
10.2021 - Current
Car Salesperson
Hyundai Grossinger
02.2019 - 04.2021
Machine Operator Technician
Bimbo® Bakeries USA
01.2018 - 06.2019
GED -
Austin
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