Troy Hodge
Miramar,FL
Summary
Developed strong collaborative and multitasking skills in fast-paced environment, ensuring efficient handling of various tasks. Transitioning into new field with focus on leveraging problem-solving capabilities and adaptability. Seeking opportunities to apply and grow versatile skills in dynamic and supportive setting.
Overview
3
3
years of professional experience
Work History
Crew Member
Wendy's
Miramar, FL
01.2023 - 06.2023
- Provided exceptional customer service by greeting and assisting guests with menu selections.
- Operated cash register efficiently, managing transactions accurately and handling cash responsibly.
- Maintained cleanliness and organization of dining area, ensuring a welcoming environment for customers.
- Collaborated with team members to prepare food items according to company standards and safety guidelines.
- Adapted quickly to fast-paced environments, meeting changing demands during peak hours.
- Followed food safety protocols diligently to minimize risks and ensure compliance with health regulations.
- Assisted in training new crew members on operational procedures and customer service excellence.
- Worked front counter, drive-thru and other areas.
Shortage Control Associate
Burlington
Hollywood, FL
04.2025 - Current
- Assisted in inventory management to ensure stock accuracy and availability.
- Worked as part of a team to ensure smooth daily operations.
- Trained new associates on operational procedures and customer service protocols.
- Resolved customer inquiries effectively, enhancing overall satisfaction levels.
Education
Bachelor of Science - Mechanical Engineering
Florida International University
Miami, FL05-2028
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Customer interaction
- Workplace safety
- Cash handling
- Customer engagement
- Flexible schedule
Timeline
Shortage Control Associate
Burlington
04.2025 - Current
Crew Member
Wendy's
01.2023 - 06.2023
Bachelor of Science - Mechanical Engineering
Florida International University