Hillary Lyndon Crabbe
Texarkana,TX
Summary
Skilled Assistant General Manager talented at maximizing business success. Contributes to culture of streamlining operations and increasing team productivity to bolster sales performance. Honed focus on customer satisfaction to improve organizational outlook. Forward-thinking with proven operations and team leadership abilities devoted to empowering employees and moving businesses forward to meet new and dynamic market demands. Brings over nine years of related experience, decisive nature, and strategic planning expertise. Solid record of consistently meeting and exceeding targets. Organized and knowledgeable in recruiting staff and handling customer complaints. Oversees employee performance and tracks weekly progress to achieve defined objectives. Payroll and scheduling professional.
Overview
15
15
years of professional experience
1
1
Certification
Work History
General Manager
Gusano's Pizzeria
Texarkana, TX
08.2012 - Current
- Manages store cash intake with high accuracy and prepares daily bank deposits.
- Places new inventory orders and oversees correct restocking procedures to maintain operational output.
- Supervises critical budget implementations, employee reviews, training and scheduling for projects.
- Applied knowledge of coverage needs and individual employee strengths to produce successful team schedules.
- Motivates and leads team members to work together to achieve targets.
- Disciplines and maintains staff to deliver hospitable, professional service reflecting business initiatives.
- Manages and mentors staff to carry out operational directives with high productivity and accuracy.
- Oversees payroll preparation and administration for staff.
- Manages schedules of team of 30+ personnel to keep shifts properly staffed.
Dance Instructor
Joni's Gymnastics & Dance Centre'
Texarkana, TX
01.2010 - 08.2012
- Built and strengthened positive relationships with students, parents and teaching staff.
- Differentiated instruction according to student skill level.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Assessed dancer strengths and developed choreography to highlight talent.
- Kept classrooms tidy and clean for group and one-on-one instruction.
- Delivered individual instruction to students in between group classes.
- Upheld studio guidelines and legal requirements for dancer and staff protection.
- Maintained attendance, fees and rehearsal schedules for classes.
- Planned choreography for group performances and recitals.
Education
High School Diploma -
Texas High School
Texarkana, TX05.2012
Some College (No Degree) -
Texarkana Community College
Texarkana, TXSkills
- Team leadership strength
- Budget control
- Training and development
- Profit and loss accountability
- Schedule management
- Proficient in Microsoft Excel; Microsoft Word
- Employee development
- Recruiting and hiring
- Performance improvements
- Sound judgment
- Supervision and training
- Customer retention
- Payroll Policies and Procedures
- Resolving Payroll Problems
Certification
- Texas Food Handler Certification
- Food Management Certification
Timeline
General Manager
Gusano's Pizzeria
08.2012 - Current
Dance Instructor
Joni's Gymnastics & Dance Centre'
01.2010 - 08.2012
High School Diploma -
Texas High School
Some College (No Degree) -
Texarkana Community College
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